Customer Service
Our customer service team is ready to answer all your questions. We respond within 24 hours on weekdays and are available between 09:00 - 16:00.
Most Frequently Asked Questions
After baking, it is best to put it in a bread tin. If you don't have one, you can put the bread in a plastic bag and store it in a dry and sealed place.
On average, you will receive our products with a THT (best before date) of 2 to 3 weeks. Sometimes this period may be slightly longer or shorter, but we always guarantee a minimum THT of 7 days upon receipt.
After the THT date, you can check the product by looking, smelling and tasting. Our products are specially low-oxygen packaged to maintain their freshness.
You can also freeze our products without loss of quality, both before and after baking. This allows you to easily extend the THT by 2 to 5 months.
You can easily calculate the carbs in a bun or pistolet by dividing its weight by 100 and then multiplying by the average number of carbs per 100 grams.
For example, a 65-gram pistolet: (65/100) x 11 grams = 7.15 grams of carbohydrates per pistolet.
Ordered before 22:00. Is the next day in house within the Netherlands and Belgium.
Shipping costs and delivery times by country
- Netherlands: €4.25 (free from €20), delivery time: 1 day
- Belgium: €4.25 (free from €20), delivery time: 1 day
- Germany: €6.95 (free from €70), delivery time: 1-2 days
- France: €10.95 (free from €100), delivery time: 2-4 days
- Luxembourg: €10.95 (free from €100), delivery time: 1-2 days
- Austria: €10.95 (free from €100), delivery time: 2-3 days
- Denmark: €14.96 (free from €150), delivery time: 2-3 days
- Estonia: €14.96 (free from €150), delivery time: 3-5 days
- Finland: €14.96 (free from €150), delivery time: 3-5 days
- Hungary: €14.96 (free from €150), delivery time: 2-4 days
- Italy: €14.96 (free from €150), delivery time: 2-4 days
- Monaco: €14.96 (free from €150), delivery time: 2-4 days
- Poland: €14.96 (free from €150), delivery time: 2-4 days
- Portugal: €14.96 (free from €150), delivery time: 3-5 days
- Slovenia: €14.96 (free from €150), delivery time: 3-4 days
- Slovakia: €14.96 (free from €150), delivery time: 3-4 days
- Spain: €14.96 (free from €150), delivery time: 3-5 days
- Sweden: €14.96 (free from €150), delivery time: 3-6 days
- Czech Republic: €14.96 (free from €150), delivery time: 3-5 days
Healthy Bakers is available at several Jumbo stores in the Netherlands. Not yet found at your Jumbo store?
Feel free to ask your Jumbo to include us in their assortment. It can be ordered by any Jumbo store.
Yes, at Healthy Bakers you can also order from different European countries. We currently deliver to the following countries:
Shipping costs and delivery times by country
- Netherlands: €4.25 (free from €20), delivery time: 1 day
- Belgium: €4.25 (free from €20), delivery time: 1 day
- Germany: €6.95 (free from €70), delivery time: 1-2 days
- France: €10.95 (free from €100), delivery time: 2-4 days
- Luxembourg: €10.95 (free from €100), delivery time: 1-2 days
- Austria: €10.95 (free from €100), delivery time: 2-3 days
- Denmark: €14.96 (free from €150), delivery time: 2-3 days
- Estonia: €14.96 (free from €150), delivery time: 3-5 days
- Finland: €14.96 (free from €150), delivery time: 3-5 days
- Hungary: €14.96 (free from €150), delivery time: 2-4 days
- Italy: €14.96 (free from €150), delivery time: 2-4 days
- Monaco: €14.96 (free from €150), delivery time: 2-4 days
- Poland: €14.96 (free from €150), delivery time: 2-4 days
- Portugal: €14.96 (free from €150), delivery time: 3-5 days
- Slovenia: €14.96 (free from €150), delivery time: 3-4 days
- Slovakia: €14.96 (free from €150), delivery time: 3-4 days
- Spain: €14.96 (free from €150), delivery time: 3-5 days
- Sweden: €14.96 (free from €150), delivery time: 3-6 days
- Czech Republic: €14.96 (free from €150), delivery time: 3-5 days
How can we help?
You can reach us in several ways: by phone, by email, through one of our contact forms.
I have a question about my order
You have questions about the status or details of your order and want more clarity. How can we help you?
I have had a complaint or a bad experience
You are not satisfied with your experience and would like to file a complaint. Would like to hear how this can be resolved.
I have a question about a product
You have a question about the specifications and availability of a product you have seen on our website.
I have a general question
You have a general question about our services or products and are looking for more information. How can we be of service?
Contact form
Do you have any questions, comments or suggestions? We would love to hear from you! Please fill out the contact form and we will get back to you as soon as possible.
Question via email
We aim to respond within 24 hours. If you have additional questions in the meantime, please do not hesitate to contact us.
